Reference

Our Terms, Your Account Rights

Everything that governs your relationship with pk804 — account creation, wallet activity, data use, and dispute resolution — is set out here.

Account EligibilityData & PrivacyWallet TermsDispute ProcessJurisdiction Notice
pk804 Our Terms, Your Account Rights
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Data Collected and Why

We collect account registration details, wallet identifiers for JazzCash, Easypaisa, and Raast, and session activity. This is used for account operation, fraud prevention, and meeting our legal obligations — nothing else.

Retention and Deletion

Account data is retained for as long as your account is active and for the period required by applicable law after closure. You may request deletion of personal data that is no longer legally required to be held by contacting support in writing.

Account Security Steps

Every login triggers an OTP sent to your registered mobile number. We use encrypted connections across all account pages. If you believe your account has been accessed without your permission, lock it immediately via the security settings and contact support.

Cookies and Tracking

We use session cookies to keep you logged in and analytical cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings; disabling functional cookies may affect account access.

LEGAL CONTACT PATHS

Reach Us on Legal Matters

Team online

Account & Eligibility Queries

If your account access has been restricted or you need to submit identity verification, contact support through the in-app chat and reference your account ID for faster handling.

Data and Privacy Requests

To request a copy of your data, ask for deletion, or raise a privacy concern, send a written request through our support channel. We will confirm receipt and respond within the timeframe required by applicable rules.

Dispute Resolution

Raise a formal dispute by submitting a written description of the issue via the support portal. Include your transaction reference, wallet type — JazzCash, Easypaisa, or Raast — and the date of the event.

Common Questions About Our Terms

Account access is available to individuals who meet the legal age requirement in their jurisdiction and reside in a region where local law permits. Eligibility is your responsibility to confirm before registering.

Yes. Submit a written data access request through our support channel, including your account ID. We will confirm receipt and provide the data within the timeframe required under applicable rules in your region.

Contact support with a written deletion request. Data that must be retained under legal or regulatory obligations will be held for the required period; everything else is removed. We will confirm each step with you.

Submit a written description through the support portal. Include your transaction reference, the wallet used — JazzCash, Easypaisa, or Raast — the date, and the amount. Our team will investigate and respond with a resolution timeline.

Applicable law depends on your jurisdiction. We do not make claims of legal certainty for all regions. Access to the platform is available only where local law permits, and disputes are handled through our designated resolution process first.

We notify account holders of material changes through the registered account. Continuing to use the platform after a notified change means you accept the updated terms. Check this page periodically for the current version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.